ROOMS INFORMATION

Refreshment facilities

Should you wish to make a hot drink in your room, refreshment facilities are located within the wardrobe unit.

If you would like to order from The Merchant's Yard drinks menu, please speak to a member of the team at the bar.

You are welcome to enjoy these in your bedroom, in the residents' lounge, or in the restaurant outside of peak times.

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Using the safe

You are welcome to use the safe in your room for the duration of your stay.

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The directions for use are as follows:

 

1. To begin, the safe must be unlocked. If the safe is locked, please contact reception or the duty manager and ask for the override key.

2. Locate the battery panel on the inside of the door panel.

3. Open the battery panel and press and hold the red button until you hear 2 beeps.  This indicates that the previous code has been reset.

4. Whilst the light on the front keypad panel is green, type in a memorable 3-10 digit code.

5. Then press the 'enter' button.

6. Move the safe handle to the 'close' position and press the lock button.

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Room servicing

Please let a member of the reception team know if you would like your room to be serviced during the day. We offer a daily rooms housekeeping service during your stay, for 2 or more nights.

If you would like fresh towels, milk, or water, we are also happy to provide these upon request. Please place towels in the bath if you would like them changing.

 

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Your room temperature

The thermostat for your room can be found by the side of the door. You are welcome to adjust this to a comfortable temperature.

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Your room is also equipped with a black tower fan. This can be controlled using the remote, or the panel on top of the unit.

 

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Haircare and toiletries

In your bathroom, you will find a selection of hair and body care products that you are welcome to use during your stay.

Please enjoy the locally-sourced Wild Olive bath products as a complimentary gift. We politely request that you do not remove the Cole & Lewis toiletries from your room.

 

A hairdryer is also provided - this is stored in a small basket within the wardrobe.

 

If you have forgotten any essentials, please speak to a member of the reception team - we keep a small number of items to hand, and may be able to help.

Should you prefer, there is also a local Cooperative in the village. This is on the main road, just past the Cathedral.

 

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Lighting

All the lights work in the same way and are controlled as dimmer switches, with 'up' increasing the lighting brightness and 'down' reducing it.

The light in the bathroom is the only exception, this is controlled by a standard on/off switch. There is also low-level soft lighting controlled by a sensor that will turn on and then off, automatically after a few minutes.

 

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Ironing facilities

Your room is equipped with a steam iron and an ironing board. This can be found inside the wardrobe, behind the mirror. 

This is a push panel, which can be opened by gently pushing on the mirror.

 

Special requests

If there is anything more that we can do to make your stay more enjoyable, please do speak to a member of the team.